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(USGovernment-News.Com, November 14, 2013 ) Houston, TX – In late October Bank of America agreed to pay $32 million to settle claims of bill collector harassment. The original claim was filed by Bank of America’s credit card and mortgage loan customers and alleged that the bank was making harassing phone calls to customers on their cellphones. Some customers said they received up to 10 phone calls a day.
Now the Consumer Financial Protection Bureau (CFPB) has announced that they will begin proposing new rules and regulations. They are hoping to finalize new rules and regulations within the next year. However, the bureau if first seeking public and business comments before proposing any new rules.
CFPB is asking Americans whether creditors and collection agencies are providing accurate information about their debt as well as information on when they are receiving debt collection calls.
In July the bureau began receiving debt collection complaints and since then has received more than 5,000 consumer complaints. Most consumers are complaining about harassing phone calls and lack of verification of the debt. Complaints about debt collection harassment included mortgage loan lenders, credit card companies, and student loan lenders. The bureau will soon begin taking complaints about payday lenders as well.
Arguello, Hope & Associates is currently offering free case consultations for individuals who have been harassed by debt collectors as well as individuals pestered by robocalls. Under the Telephone Consumer protection Act many of the practices being used by debt collectors and other companies are illegal.
Arguello, Hope & Associates, PLLC is dedicated to working efficiently and honestly for personal injury claimants, always keeping their best interests in mind. The national personal injury law firm is committed to the pursuit of protecting the rights of clients and obtaining justice for those that have been injured or suffered losses due to the negligence of another person, item, product or other environmental factor. Contact the firm at 1-888-CLAIM-68 or www.SimplyJustice.com for a free and confidential case review and more information about your legal rights.
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